FAQs

Frequently Asked Questions

Where is my order shipped from?

All the orders will be shipped from the United States.

Can I cancel or change any order information after placing an order?

Don't hesitate to get in touch with the customer service team to cancel the order or change the information at any time before shipping. After shipping, you cannot change the order information or cancel the order, but you can choose to reject the package.

What is the product warranty period? Whom can I contact to resolve it?

For quality issues, we provide a 2-year warranty.

After placing an order, can I return or exchange the products after I receive them?

We provide free returns and exchanges within 30 days.